Welcome to find a car mechanic

We have a network of 2,000 garages across the UK. Our Garages offer you the best all round Service for car repairs quality and workmanship. We service and repair all vehicle makes without affecting your manufactures warranty. In most cases we can beat main dealer prices by up to 50%. All Our garages have customer feedback for each new customer which is monitored constantly by us to ensure you receive the best Service. Pick up and collect from home or office is also available.

Codes Of Practice

Document : Codes of Practice (CP1)

Version : 1.0

Effective from : 01/02/2008

We expect all members of FindaCarMechanic.com to:

1. Offer the highest levels of Customer Service and workmanship commencing at the point of the initial contact right through to the completion of the work.

2. Contact all enquirers within 2 hours of receiving the text message (SMS) and email from FindaCarMechanic.com, unless the customer specifies a later time.

3. Keep all appointments as previously arranged with the customer. If for some reason it is not possible to fulfil such arrangements you must contact the Customer to advise them accordingly and offer an alternative.

4. Advise us (by phone or email) if you do not require any more Customer Enquiries, we will then pause Your Details until such time that you instruct us to make you active again. ( payment may have to be made )

5. Be polite and treat Customers with the utmost respect.

6. Submit a quotation for the work to be carried out, unless the work is of such intricate nature as to preclude the submission of a fair quotation; in this case it should be pointed out to the Customer that it would be to the advantage of both parties if the work is carried out on a day-work basis.

7. Inform the Customer of all charges (e.g. call-out charge, minimum payment charge, materials, sub-contracted labour, etc.) prior to the commencement of starting any works however small.

8. Gain written approval from the Customer for any additional work which has not been covered in your original quotation; we highly recommend you quote for such extra work and provide a written copy to the Customer.

9. Complete all work to the Customer's satisfaction prior to asking for full and final settlement of the account.

10. Maintain adequate insurance cover in respect of Employer's Liability, Public Liability and any other risk insurance necessary for the type of work being undertaken.

11. Guarantee your work against failures due to defective workmanship for a period of 6 months from the date of completion of work and set a date to visit the site to sort out any defects within this period.

13. Conform to The Health & Safety Act and any applicable industry codes of practice that appertain to your work.

15. When appropriate or when requested make recommendations as to the materials to be used, such materials should be of good quality and be used in accordance with the manufacturer's recommendations.

17. Inform FindaCarMechanic.com of any dispute or disagreement with a customer immediately as it arises.

Telephone office: 0800 0258 305

Email- enquiries@findacarmechanic.com